A well-written bug report is worth its weight in gold. It saves hours of debugging time and ensures issues get fixed faster.
The Perfect Bug Report
Every bug report should include:
- Clear Title: Summarize the issue in one line
- Steps to Reproduce: Exactly how to see the bug
- Expected Behavior: What should happen
- Actual Behavior: What actually happens
- Environment: Browser, OS, app version
Steps to Reproduce
This is the most important section. Be specific:
1. Go to /checkout page
2. Add item "Blue Widget" to cart
3. Enter promo code "SAVE10"
4. Click "Apply"
5. Observe: Discount is not applied
Include Evidence
Show, don't just tell:
- Screenshots (annotated if helpful)
- Videos for complex interactions
- Console errors
- Network requests that failed
Severity and Priority
Help the team triage effectively:
- Critical: App unusable, data loss possible
- High: Major feature broken
- Medium: Feature works but incorrectly
- Low: Minor visual issue
Write bug reports as if you're explaining the issue to someone who has never seen the application before.